Legal
Privacy Policy
How Crest Polo handles the information you send us when you contact us or place an order.
What we collect
When you contact us through WhatsApp, you choose what to send us. In the normal course of a quote we see your organisation, country, approximate order quantity, artwork files and delivery requirements. To fulfil an order we also need a billing and shipping contact. We do not run advertising trackers or cookie-based analytics on this site.
How we use it
To answer your enquiry, prepare a quotation and mockup, produce and ship your order, and keep the colour and artwork records that make reorders possible. We do not sell enquiry data and we do not add you to a marketing list without asking.
Artwork and colour records
Crest artwork, placement files and signed colour swatches are kept against your account so a later order can be matched to the same standard. We describe that archive on our how-it-works page. If you want a record deleted, tell us and we will confirm what can be removed and what must be retained for an open order.
Cookies and analytics
This site uses no advertising cookies and no cookie-consent banner. Aggregate, cookie-free traffic measurement may be used to understand which pages are read. It does not identify individual visitors.
Third parties
Freight carriers, payment providers and laboratories receive only the data needed for their part of an order. We do not pass your artwork to other customers or use it in public examples without written permission.
Contact
Questions about your data can be sent to the same WhatsApp number used for quotations. State your organisation and the order reference if you have one.